LegalZoom vs Incfile: Which Is A Better LLC Formation Service?

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Forming a new business online is a popular choice these days, due to automation and affordable pricing plans. We compare two of the leading LLC formation services, LegalZoom and Incfile.

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Owners of small businesses prefer skipping boring legalese to focus on growing their business. However, you cannot really avoid certain legal issues like having to enter contracts with potential suppliers or launching and registering your business, if you want to keep working.

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As a matter of fact, a Decision Analyst research study found that more than 60% of all small businesses had experienced legal troubles in the preceding two years. But as business lawyers tend to cost anywhere between $100 – $1000 per hour, most business owners are unable to afford lawyers or law firms to solve their case.

However, online legal services are stepping up to cater to the legal requirements of small businesses. This allows them to resolve some legal issues without the need to engage the services of an attorney. LegalZoom and Incfile are the leading legal service providers in this space.

What is similar about LegalZoom and Incfile, and what’s different about them? Keep reading to learn more about their features and find out which platform provides the services that are most important for your business.

LegalZoom vs. IncFile: A Comparison Overview


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LegalZoom and Incfile both offer legal services online. However, their focus is on entirely different areas.

LegalZoom resembles a conventional legal service provider and provides a plethora of services, such as initial business formation, compliance, contract-making, and filing trademark applications. They will also connect you with a full-fledged attorney in their network, should you need more comprehensive legal work. On the other hand, Incfile provides a compact package – they offer initial formation services, compliance, and business tax filing services.

Now, let’s take a detailed look into the services offered by each company for learning more.

LegalZoom vs. IncFile: The Complete Guide

Both LegalZoom and Incfile seek to provide affordable legal services to owners of small businesses. Instead of shelling out steep prices for an attorney, you can gain access to legal services via their sites for a reasonable fee.

However, it should be noted that both these platforms aren’t a complete replacement for an experienced attorney. In case you’ve got a major lawsuit filed against your company or are stuck in a complicated situation, go ahead and engage the services of an expert business attorney. If it’s just a simple legal matter, sites like LegalZoom or IncFile can provide affordable solutions at a fast pace.

But if you’d like to do things on your own, ensure you select a platform that works the best for your needs. Here is a comprehensive comparison of LegalZoom vs. Incfile.

Types of Online Services

As stated above, Incfile primarily focuses on registration and compliance requirements, whereas LegalZoom offers a whole bunch of legal services.

There are two types of services offered by both platforms.

Company formation and registration: Both LegalZoom and Incfile allow you to file formation documents for a partnership, nonprofit organization, LLC, or corporation. You may also verify whether your desired company name is available and register for a fictitious business name in case you’re using a unique trade name. You can also avail of registered agent services from both companies. While establishing your LLC or corporation, you need to appoint a registered agent – a person who will accept legal documentation on your behalf.

Compliance: After the company has been formed, both LegalZoom and Incfile can help your business remain in accordance with all legal requirements. Both companies allow you to file annual reports, change the name of the business, or apply for a certificate of good standing. But here are some services that are offered exclusively by each company.

LegalZoom provides these services exclusively:

Access to an attorney: If you operate a business that requires regular legal aid, LegalZoom provides a legal services plan for this. In exchange for a monthly payment, attorneys will regularly review all your documents, provide phone consultations & conduct an annual evaluation of the legal status of your company.

Custom legal templates and forms: LegalZoom offers more than 100 legal templates and forms. You can submit a questionnaire for creating a customized legal form that fulfills every legal need of your business and is enforceable by a court of law. This service is especially helpful for owners of small companies who have to make contracts regularly.

IP filings: LegalZoom can help you get in touch with an expert lawyer, who will help you file trademark, copyright, and patent applications with ease.

Incfile provides these services exclusively:

IncFile provides comprehensive tax filing services. Although LegalZoom does allow you to contact tax professionals on their network who can help guide you through the process, only IncFile offers to prepare & file your returns.

Business Tax: Incfile will also connect you with tax professionals on their network who will file your business or personal tax returns in exchange for a fee. This service allows you to utilize every tax deduction you have and minimizes the number of errors.

Business Formation Pricing Plans

Incfile is the clear winner when it comes to pricing. Here’s a detailed analysis of the prices for certain common services, which will help you determine the best legal platform for yourself.

For those looking for business formation and registration services, Incfile provides a platinum, gold, and silver tier. The silver service tier happens to be completely free – the only costs here are mandatory state filing fees. This service also provides next-day filing, phone and email support, and name availability verification. At $149, the gold service tier offers Form 2553 filing (in case your company is an S-Corp), prep of board meeting minutes, LLC operating agreements, and drafting of corporate bylaws. At $299, the platinum service tier provides a domain name and a business site as well.

LegalZoom’s 3 tiers include an economy service tier at $149, a standard service tier at $239, and an express golden service tier at $369. However, you should also consider the speed at which your requirements will be fulfilled. Incfile guarantees next working day processing irrespective of the tiers, whereas LegalZoom requires 7-35 working days for the formation papers to be processed completely.

Filing & Processing Speed

Speed is another major factor to be considered when you launch your own business. For example, some companies might still be working to attract investors to raise funding. Incfile provides unbeatable speed in processing your applications. It gets all your business formation procedures done within the next working day. However, LegalZoom requires you to pay extra to get your documents processed faster. The processing time at LegalZoom ranges anywhere between 20-35 days. Even if you choose the costliest LegalZoom plan and select expedited filing, it will still take you 7-10 working days.

Customer Support

LegalZoom and Incfile both provide several customer support channels. LegalZoom offers a detailed FAQ webpage on their site. You may also reach out to them via email. You can contact them via phone on Mon – Friday 5 AM – 7 PM PT and between 7 AM – 4 PM on Saturdays.

However, Incfile runs an even more impressive help center. You may contact them via email or phone from Mon – Fri 8 AM – 6 PM CT. However, phone support isn’t available on the weekends.

User Reviews and Ratings

Incfile has a number of positive customer ratings backing its services. The Better Business Bureau has given it an A+ rating with 128 customers rating it 4.5 stars as well. Customers stated that business compliance and formation processes were explained in a simple manner. They were also impressed by the transparent pricing in place at Incfile.

Incfile Better Business Bureau reviews

LegalZoom is kind of a mixed bag. While the BBB has given it an A+ rating, it has an only 1.5-star rating from customers. LegalZoom was accused of having charged their users for services that they never received, charged them in excess of their actual fees or charged them without due authorization.

Legalzoom Better Business Bureau Reviews

LegalZoom vs. Incfile: How to Select One

Incfile and LegalZoom are the most prominent players in the online legal services industry. Let’s take a closer look at the reasons behind going for their services and who to select for your legal requirements.

In case you’d like to file your business taxes or complete company incorporation procedures and no more, Incfile makes for the more affordable and value-for-money option. However, if you require attorneys regularly or have to access templates and legal forms, LegalZoom might be best for you.

Select Incfile if:

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You do not need regular help from your attorney

You require registration and compliance services for your new business.

Customer Review:

Stephen and his wife Sarah Walbolt picked Incfile for incorporating their small business Roof and Skillet Inc:

Sarah used Incfile’s services for forming an S-corporation for their blogging business. All formalities were completed within a period of 1 week. All important legal documents were also delivered both via mail and electronically in no time, much to their delight.

They stated that they were pleased with Incfile’s services as it allowed them to pay more attention to their business, instead of being delayed by legal filings and requirements. Incfile’s services were perfect for their small business needs as they were available at affordable prices and were processed at record speeds as well, thus saving them numerous hassles.

Select LegalZoom if:

Your business requires regular legal help from a law expert.

You have to create legal forms or contracts

Matt Ross, the owner of The Slumber Yard and RIZKNOWS LLC, which are both substantial e-commerce stores, has utilized LegalZoom several times in the last three years.

He stated that he used LegalZoom’s services for LLC formation, which included a detailed operating agreement, necessary document filings, and the paperwork as well. Additionally, they also used LegalZoom’s services for trademarking their brands and for their templates and legal forms. LegalZoom also provided them with the template for the employment contract they have their employees.

LegalZoom vs. Incfile: Which One to Choose?

Regardless of whether you choose LegalZoom or Incfile, you’re assured of a trusted legal service provider who you can rely upon for the legal needs of your small business. However, if we had to choose, we’d recommend Incfile due to its competitive pricing and fantastic processing speeds, which are one of the fastest in the industry.

They will help you handle all necessary business registration and formation procedures, file taxes, and ensure your business is compliant with applicable laws. Their services are ideal for small companies whose most important priorities are registration and compliance requirements.

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